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Family Dollar complaint: Store management

Open 103 views Supermarkets / Grocery Stores

Filed 2 Jul 2023 by Jacob

Facility on 820 Northeast Jefferson Street Peoria Illinois 61603 the whole store they no longer do cash back they do not allow you to put money on cash app because they’re saying they’re getting counterfeit bills when on cash app it still says we are able to put money on our app through family Dollar so I’m leaving you guys have some employees doing theft not customers the you step in the door if you have a backpack you have to put on the customer service counter where they don’t keep an eye on it and that the store is in a high crime area as in it’s downtown Peoria no one leaves anything watched otherwise it’s going bye-bye on July 1st 2023 the asset protection had told me and two others to leave because he didn’t want to leave his backpack because it had his personal info and stuff inside it and the customer care did not watch it even when he did it and my girlfriend had asked if I come back and can come back in and the manager said the white one as in there were two guys with her my other friend is Caucasian I’m mixed so technically I’m black so she brought up race when girlfriend corrected her she said the one that was yelling at me and she had to explain that I have autism and then the manager decided to change her approaching try to apologize but my girlfriend already told her do not talk to me because he will just walk out because of how she treated me because she now changed her tune when she realized I had a disability so she not only brought up race but she also changed your tune when she realized I had disabilities which all three of us have disabilities my girlfriend is visually impaired my friend is a veteran with PTSD and I have a whole slew of them from anxiety disorder to panic attacks to autism you name it and you want to know how you would fix that fire every single manager at that building cuz I do not believe at all they’re doing their job I even try to put a complaint on the family Dollar customer care kept being sent to the employee line and even when I asked for a supervisor the supervisor was basically none cooperative basically saying we can only help employees so I’m going to hang up now and it was very disrespectful so I will never step foot back in that store again until there is a major improvement on the management that wanted 2 Change how they talk to customers based on race and disability and I’m probably also going to put a report into the bureau of Labor Union and investigations because to me it looks like they’re doing some shady business at that facility and corporate’s basically not taking care of it

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