Complaint: Rude employee and always open late

on 06 March 2021 about Family Dollar in category Supermarkets / Grocery Stores

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My complaint:

I went to the Kings Mountain North Carolina location. Every time I go in the morning when they open they never opened on time. Door is always locked and people are waiting in parking lot.. On Saturday March 6 2021 the door was locked at 9:10am per normal. The woman was very rude, but then again she is always rude nor was she wearing a mask. When she opened the door 10 minutes after opening she was upset I was there and commented she has paperwork to do. If she has paperwork then arrive early because that should be done before opening like I do at my store. This location is always a mess it smells and this staff member is always rude. I left without making a purchase because of how rude and disrespectful she was and she was not wearing a mask.

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Justified complaint?

Suggested solution:

The store should always open on time and the staff are required to be courteous to customers. Staff should be required to wear masks to protect themselves and protect customers as well.

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