Family Dollar complaint: refuse to help otc customer
Filed 8 Jul 2023 by Edna
Purchasing items with over the counter card. Assistant manager reused to continue the customer purchases. Employer once stated he have to ring up over the items once. Customer said please do that. He did it once but soon left his stand to go into office. Employer came back to register soon went out to call police. Stepped away from cash register twice to call police. Walked outside to use his mobile because he stated continuously he wants to go home.
OTC Customer assured employer the items where the same items that is guaranteed to complete the transactions. Refuse to finish helping assisting the customer. As a example Son brought items with OTC card for the same items. With my son purchasing the same items never was a problem
Used card every time without any trouble.
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