Family Dollar complaint: refund RUDE EMPLOYEES

Name: refund RUDE EMPLOYEES
Item: Family Dollar
Rating: 1
Author: Refund please

Open 11 Aug 2020 292 views Supermarkets / Grocery Stores

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Filed 11 Aug 2020 by Refund please

I went to return 2 items that did not work for me and they told me I need to read before I had purchase the items and I informed them if that’s they policy they should have told me that before I spent my money. The two ladies started speaking in Spanish and one of them laugh. That was very rude of them….

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Case details

Status: Open
Company: Family Dollar
Filed: 11 Aug 2020
Rating: 1/5
Desired resolution: first I should be to get my money back because I was not informed of the policy for purchasing Universal remotes. Secondly you need to teach your employees that it is disrespectful to talk about the customer in their face
Problem: Return refused, staff rude about it
About: universal remotes

Progress

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Company notified
Company replied
Resolved

11 Aug 2020 Complaint filed and published
11 Aug 2020 Message from Bizzy: we notified Family Dollar about this complaint.

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