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Filed 15 May 2023 by Brent

I bought a Verizon phone at the Baker, La location on 5-14-23. The phone in locked in airplane mode. The Verizon store manager who tried to help me with the problem said there is a huge recall on these phones. I tried to return it tonight to the same baker location family dollar. They refused. They also would not provide a district or regional manager’s information.

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