Family Dollar complaint: Prejudice employers

Saturday, two employees were being rude to me and my family. I’m a black male dating a Caucasian female with kids. We attempted to view the $15 headphones when we approached the items. One employee yelled, “You can’t go back there!” very rudely and unprofessionally. The other employee also yelled, “You are not allowed back here!” and looked at the fellow employee and smiled. They could have communicated this in a nicer way since they’ve seen the manager let us walk up to the items numerous times without any problems. But we brushed it off and said nothing.

The very next day, Sunday, October 1, 2023, to be exact, my wife went into the store with our kids to simply buy some clothes for our 5-month-old son. While she walked down the aisle, an employee followed her and proceeded to hide behind shelves while my wife walked down every aisle, putting items in the basket. My 10-year-old nephew asked what the silver thing on the clothes was, and she replied that it was an alarm tag that the employees have to take off of the clothes at the register. An employee heard every word of the conversation and rushed to register to tell another employee to call the police.

My wife, without any clue of what was going on, went to pay for her items, and after she paid for them, she walked out the door and the store alarm sounded off. The police, who were called by the employees, asked my wife to step back and she complied with the officer’s demands. She let the employees check her bags and as they were checking the bag, they noticed that an employee didn’t remove the alarm barcode sticker off of the lotion. After everyone noticed my wife purchased everything and never stole anything, no one was professional enough to say sorry.

So my wife left the store and proceeded to drive to another store to purchase borax for my 5-year-old daughter’s hair. She noticed that the store doesn’t sell them, walked out, and saw a cop car pulling into the store driveway. She then proceeded to get in her car and drive to Walmart. While she’s driving into the parking lot, the officer pulled her over and read her all of her rights. The police officer asked her where the items that you stole out of the previous store were. She replied, “I never stole anything out of the store. The customers checked my bags and they kept my receipts. If you call them, they can reprint the receipt,” and the officer replied, “The employees called after you left the store and said you never paid for anything.”

After that incident, the officer called back and asked if my wife left a receipt. The employees said yes, and the officer looked at my wife with a puzzled face.

Side note: We have been going to the store for as long as I can remember, buying all of our groceries, accessories, etc., from there and spending hundreds of dollars daily. But as long as these two employees are working there, we will never step foot in there again! And several other people feel the same way.