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Family Dollar complaint: On shelf pricing deception

Open 82 views Supermarkets / Grocery Stores

Filed 27 Sep 2023 by Deborah

It appears that the family Dollars in the Columbus Georgia area are deceiving the customers with the pricing of the items. Many of the items on the shelves have one price listed, but at checkout these prices are higher than what’s listed on the shelf. Spoke with cashier about this matter and she refused to give me the price that was on the shelf price stating she had no control over the price in the computer system at the cash register. Whether this is the lack of action on the employees to go through stores and correct shelf listed pricing to match register checkout pricing or it is intentional to deceive the customer when it comes to price points comparison while shopping. Ask the clerk for corporate number she referred me to a sticker on the door which was not the correct number to file a complaint so I’m writing this to voice my complaint. Buyer beware.

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