Family Dollar complaint: Manager

Dear Family dollar I have been a loyal customer for many years, I am a 54 yrs old mom and grandma. I went into your store tonight about 7:40pm to purchase water and candy, the Kellogg’s cereal was on sale 25.00. I took my items to the counter and unfortunately the cereal didn’t ring up correctly, the associate called the manager over, I told her the sale price of the cereal she went to go check as I was headed to the back to pick up a few more items, she was looking as though she didn’t see the signs, I asked her was the right ones and did she see the signs, the manager said to me I Don’t Need You To Say Anything You already got smart at the Register. I Said Excuse me!!! I can speak if I want to she stated I don’t have to help you at all, I said ma’am you have to honor the sale, she said no I don’t I’m the manager, I said yes you do, that’s your sale going on for this time, she walked off, went to the front and threw my cereal in a Cart!!! It was unbelievable!! A few of the customers in the area were the cereal was at couldn’t believe it!! So I said your not going to honor your sale she said NO!! I‘ have already put in a complaint with the Better Business Bureau. Please help!!! The family dollar on Allentown road, Camp Springs Maryland. Store number 04138

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