Family Dollar complaint: lack of helpassistant

I dropped in to pick up a few items, there was only 1 cashier and another woman sitting in a chair with her back to the customers working on what appeared to be a safe. There were at least 10 people in line, I asked the seated woman twice if there was only 1 cashier. She never answered. She got up a couple of times to assist the cashier and returned to her seat. I asked again as others were joining the line if there was only 1 cashier. This time she put her head down, that was my sign that she heard me both times. I dropped my stuff on a shelf and walked out! I don’t mind waiting in a line because I understand that companies are shorthanded but what I wont tolerate in being ignored especially when I’m buying your products.

Perhaps, your employees need training on how to address their customer i.e. apologizing for the long wait, jumping on a register to get the line moving. I’m aware of the demographic of your stores so I assume it didn’t matter to Corporate or the employees how the customers are treated. You dont have to be concerned about me visiting another Family Dollar store, I’m done! I just wanted to be the ONE to write to you rather than stand in the line and complain!