Complaint: I bought a Roblox card 10.00 code on back was damaged

on 01 August 2020 about Family Dollar in category Supermarkets / Grocery Stores

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My complaint:

I bought a 10.00 Roblox card for my autistic grandson.. I noticed the back of card was damaged and I showed the cashier before I walked out store..she said it would be fine.. I get home and scratch the back off it was already tore at one end is Wich I showed cashier and she stated it was fine we’ll the numbers were not on card I took back immediately and another lady claiming to be manager said it was my fault that I scratched it off so I said I showed this lady right here before I even left store and she said it will still work . So now I have a screaming crying 11 year old autistic child here that just gave you 10.00 that he saved himself for Roblox card..

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Justified complaint?

Suggested solution:

Give my grandson his 10.00 Roblox card that works

Message from Robin from

9 months ago - We have posted a tweet about your new complaint about Family Dollar

Comment by poster of the complaint Nikki gr

9 months ago - I have card and receipt this is just wrong.. and on top of robbing my 11 year old grandson the employees at this store are lazy and stand outside making drug deals all day long.. worst dollar store employees I have ever witnessed

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