Family Dollar complaint: Hurt my back

This store has a odd lady mang. , I got a lecture from her 2 weeks ago when I mentioned something about carts. Stating that the get stolen fast. That store has had no carts or baskets for years. So on Wednesday November 2 at approximately 1:20 pm I had lito15 minutes free without my Disabled son to do 3 days worth of supply shopping. Family dollar is close and has a good mix so I went there and planned a grocery store visit too. . No carts as usual available. So I loaded my arm’s as much as I could and went to checkout. We there wasn’t just a couple folks in line there must have been 7 or eight people. One cashier, who was trying hard but was getting frustrated. I thought he was solo but a couple times the lady manager who apparently was just stocking shelves would bellow at him from across the store

I waited over 15 minutes in line with heavy and large akward items with no place to set them down or heck even ditch them. My upper left side of my back started to burn and hurt and spasm. I finally got checked out and not only did I not make it to the actual food store due to the wait. I am serious pain . I can’t even function to do what I need to I can’t even lay down my back is so messed up. Why didn’t the manager help check out – she saw the situation . This is bad for my family. Family dollar needs to make this right