Filed 14 May 2023 by Wendy
To whom it may concern:
I tried calling the store all day, but the line just sounds a busy tone. I just wanted to make a manager aware of an incident we had with one of your employees, the cashier, at the Red Bluff and Preston in Pasadena Texas.
The incident happened this morning, May 9th at about 9:30 am. My husband and daughter came in and attempted to purchase some Valentines Day candy that was on the clearance shelf. When my husband asked how much the candy was, she told him it was not on clearance and that customers leave items wherever they fell like and that is how this was on the clearance shelf. He asked her to scan it for him and he was told that she would not be selling anything to him. She then continued to snatch items from my 9 year old daughter’s hands making her cry. When my husband started walking out, she followed them yelling at them to take her name and number on a peice of paper, even after they were out the door and getting in the car, which further scared my daughter and triggered my disabled husband who has PTS and anxiety.
I wanted to let you know what she is doing and how she is treating your customers. It would have taken her a few seconds to scan the items for him and avoid it all.
Thank you, Wendy Garza
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