Family Dollar complaint: Explicit and vulgar music

Good afternoon,

I writing you to detail my experience yesterday, 7/7/2024 at your Family Dollar store located

4500 North Tryon St.
Charlotte, NC 28213

I went into the store yesterday afternoon with my nine year old son. To my surprise, one of the cashier’s had her phone connected to a Bluetooth speaker playing graphic, lewd and vulgar music.

I asked a second cashier if the store permitted this type of music being played. Her response was that she was not the one playing it.

I then requested for the manager on duty. I expressed my concern to him and asked if he as the manager permitted the staff to play this graphic music in the store. He replied that he had no problem with it and that it was only entertainment.

I cannot in good faith believe that your corporate office would deem music with explicit language and content to be blasted throughout a store with Family in it’s name. There were families shopping in the store with small children, myself included who should not have been exposed to the carelessness, insensitivities, and recklessness of your employees. I am more angered by the lack of understanding from the store manager who saw no harm in what was being permitted and clearly is not fit to manage a store or people.

I would encourage a district manager to visit the store and determine if what occurs here adheres to your company standards. I remain offended for myself, my son and your other patrons.

Disuen Driver

I can be reached via email at [email protected]