Family Dollar complaint: Exchange or refund not given!! BAD CUSTOMER SERVICE!!
Filed 3 Jul 2023 by Andrea
I just left this Family Dollar location and had very very BAD SERVICE and the Manager on duty refuse to refund 2 items that was purchased at this location!! One of the items was defective and the other was in it’s complete package and because Family Dollar has a return policy of no returns of electronics… She would not exchange them!! There is no signage in the store that states this policy… And there is nothing on the receipt or the cashiers are not informing customers of this policy before they make a purchase of electronics… Witch is considered to be false advertisements!! I AM VERY VERY DISAPPOINTED IN THE SERVICE I RECEIVED!! AND AFTER I EXPLAINED THAT I WOULD BE CONTACTING CORPORATE.. THE MANAGER DIDN’T SEEM TO CARE AND LET THE CUSTOMER LEAVE THE STORE DISSATISFIED!
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