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Family Dollar complaint: employee rude on the phone. Gave me wrong total

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Filed 16 May 2021 by Ajrion

Employee talking on phone -ear piece in. She total the items said the total was $3.16. I gave her 3.16 she gave me back $6.98. I explained to her that was wrong let me see the receipt. I explained to the young lady she gave me the wrong total. She stated if you got the correct change that’s all that matters. I tried to explained to her that a customer need the correct amount because I didn’t want 98 cents but would have given her the 2 cent for a dollar bills. She became belligerent. Calling across the store stating I was trying to get a dollar out of her. This was rude unprofessional. I talked with the manager she stated the computers are slow the cashier gave me what she saw. The young lady was not paying attention so I don’t believe this.

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