Complaint: Discrimination against those with medical issues

on 14 September 2020 about Family Dollar in category Supermarkets / Grocery Stores

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

I was recently refused service at one of your stores. I was told by an employee that I must wear a mask. I explained that I have a medical condition that prohibits me from wearing one. She told me I needed a doctor’s note. I explained that violated my rate to privacy. Moreover this is the United States of America. Since when do you need a document to be able to shop?
Tell me is Family Dollar’s policy to discriminate against those with medical conditions?

0 0 vote
Justified complaint?

Suggested solution:

Apologize to me.
Train employees to allow customers service if they are not wearing a mask but are medically exempt.
Invite me to return.

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments