Family Dollar complaint: Carts cannot go outside

Our Family Dollar Store is the only store in our small community. It serves many elderly and handicapped people. The store has installed metal bars on all the shopping carts to bar them from exiting the doors of the store. This was done, I was told by an employee, because the management came in and found many carts left outside. She also told me I could make multiple trips to carry my goods to my vehicle. Who is going to guard it? Is your clerk going to be responsible if someone takes something while I am walking with an armload to my vehicle? Your policy causes a chance of theft to occur and makes your store liable for my goods. Instead of having store personnel retrieve the carts, management punishes all the customers who want to purchase more than they can immediately carry. This may be as little as a gallon of milk for some elderly people. I can’t imagine the hardship on the handicapped. I try to support my local community businesses and have been purchasing what I can from this store. I usually purchase between 4 to 5 bags of dog food per week. I am NOT going to make 5 trips in and out to make that purchase. Walmart will end up getting my business. My patronage of your store will be greatly affected by this policy. I am sure many in the community feel the same. If your employees are too busy to accomplish the simple task of gathering carts, maybe you need more employees per shift.