Family Dollar complaint: Awful manager

I had a awful experience with the manager. About 3 weeks agio my 11 year old daughter had purchased a blue tooth speaker. It was missing the charge cord so with the receipt and the item we went back to return it the manager was extremely rude and would not refund the money. then she proceeded to tell my 11 year old that she was stupid and needs to lurn how to open a box the right way. she then told my daughter that there was no way that the cord can be missing . My daughter was crying because she was yelling at her and then she told her that we had 2 to either give she the speaker and she keep the speaker and the $5.99 my daughter paid you we can go home with it missing that parts .

She then told my 11 year old and i that the dollar store does not accept returns. then she tells me we have to leave or she will call the coups on us so we lift. Then on january 8th my older daughter and i went back to the family dollar and my 13 year old daughter was in the chip section picking out snacks and then she walked by and shoulder checked my 13 year old so hard she just about fell over. i told my 13 year old to stay away from *** that she was in a bad mood so then we continue to go to the check out and in in the opposite aisle to avoid confrontation with *** and the *** call me to her check out line she told me i had to go to her and i was like umm ok. so i walk up with my stuff to pay she then told my husband that i don’t like her much all i told her was NOT REALLY and then she went crazy and told me to get out and that she was going to call the coups on me my husband and my 13 year old she this i ask why we did nothing wrong *** continues to cuss at me and my husband and my 13 year old daughter.

I then told *** that my daughter was in the other check out geting her stuff and i can just leave her alone she continues to call me names the tells me she called the cops on me. then she grabbed the wallet out of my husbands hands and tells him she need to no are names he told her no that she was out of line. and then she told him that he was also banned now for refusing to give her are information . when the police got there she told the police that me husband and i where banned from ever comeing back. we did nothing she to make her act like that was want then band on us to be removed this is a small town and that the only family dollar her and we want her fired .to lift the band pleas call the capitan police station. if nothing is done about this i will be sewing the family daller for allowing *** to continuously harass and bully my children and i.