Filed 1 Jun 2024 by Kayla
From my understanding the store closes at 10. I made it to the store at 9:57. I just needed to grab dog food I would have been in and out. I get to the door to open it it’s locked. I knocked on the door trying to let her know. I would just be in and out.At this time 9:58 Jessica ( who claimed to be a manager)comes to the door and through the glass rudely says we’re closed, and walked away. First of all if says you close at 10 they should lock the doors at 10 that’s completely unprofessional. What made me even more upset is that 3 to 4 people came out of there while I sat in the parking lot last one being at 10:05, so at that time as the last person walked out I walked up to the door and let her know I could’ve easily grab my dog food and been out.. I asked for the managers name The store number, the corporate number she Snapped at me and asked why then gave me the store number and rudely told me I can look up Whatever else online. I am insulted, and I feel that they ( Jessica and Destiny) We’re just being lazy and neglected to do their job Or provide any type of customer service. I live up the street and I come to the store all the time and I’ve been there plenty of times near closing I have never Seen the employees turning away customers before closing nor present such a rude/ offensive attitudes or behavior.
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