Filed 21 Oct 2022 by collin
please any help would be appreciated. I’ve been trying for 4 years to get back into my account. I’ve sent them numerous forms of id. bills, cheques, birth certificate, health care card, everything. they won’t accept my drivers license because it expired and I’m waiting until I have the funds to pay my tickets first. but still, like they asked, it has my name and date of birth on it. one minor problem, yet major to them is I don’t include my middle name on my fb profile, not many people do. but they require id to get back in which obviously says my middle name. I’m sooo fed up. I know my password, have even reset it, and I still have access to my email, in which I use to login to fb. you would think that would be enough. But, when I started my account, I activated 2 fac auth. it’s set up to send the code to my phone number on the account. well, I got a new number 4 yrs ago as I lost my phone so I started fresh. so now, after asking them for 4 years, and providing literally everything, and simply asking for my 2 fac code to be either removed or sent to the email associated to the account, I still get the same reply telling me they can’t prove its me with what I provided. I want to scream. my name, addresses my picture, my dam birth certificate and even a copy of my old phone bill from 4 yrs ago for that exact number I no longer have, still wasn’t good enough!! This is so unfair, I don’t know what more I can to to prove myself. PLEASE HELP ME!
A charge from Facebook you do not recognize? What FACEBK* on a bank statement means
Report
Discussion
0 comments
No comments yet. Been through something similar with Facebook? Start the discussion above.
More Facebook complaints
View all 471FB won’t pay donations made to a personal fundraiser
I made a Personal Fundraiser to raise money for rent at an animal shelter in September. People donated. FB refuse…
Page limited restriction
Hi Facebook Team , I am contacting you regarding the unfair restriction that you put on my facebook page. As…
Wrongfully disabled account
My account was disabled for something I didn’t do. Someone hacked into my account and posted images and Facebook refuses…