Filed 12 Sep 2022 by Karl
I sold an item on Marketplace in May 2022; my bank accounts were current and working. Suddenly and without any reason- my bank account info was removed and glitched- any button or interactive tool in multiple locations would not respond. I began sending emails as the buyer demanded his item and I demanded my money. I have sent 33 total emails over 5.5 months and they have not once given any other response aside from We are investigating. Selling is a second income for me and I’ve not made a cent in 5 months. In addition, this glitch blasts me with messages every hour of every day that my Bank info is not current. I’ll ask:
What are you investigating?
Can I have a timeline?
Can you reset my account?
Why not just pay me directly what I’m owed?
Can you escalate this to anyone?
Can you stop these endless messages I get?
They respond the same- We are investigating. They are simply placating me and have no intention of solving anything. I dont care about the money for the single item that launched this issue but I am concerned about the hundreds Im losing from not being able to sell. They’re simply untouchable as they refuse partnership with any entity such as Better Business or the FTC. Below is a screen shot of 34 interactions. I can provide all of them with the same response from Facebook.
Report
Discussion
0 comments
No comments yet. Been through something similar with Facebook? Start the discussion above.
More Facebook complaints
View all 471Suspended account
I was told that I did not follow community standards but not told for how long my account will be…
CAN’T PURCHASE CHIPS
I have plenty of money and yet when I go to purchase more chips to continue playing, I get this…
Locked out of my Facebook and Facebook not responding to my email
I believe my account was hacked.. changed password.. Facebook is supposed to send login code by I’m not receiving thru…