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Facebook complaint: Accessing account

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Filed 11 Jul 2022 by Cindy

Hello
I have emailed 20 times, I have messaged 10 times, reported a problem 5 times and ed my ID 5 times which has been accepted yet I have no one help me.
I am trying to access my account in which I run my business from , I changed my phone and every time you send me a code it comes up as invalid or not recognised. I have tried from other phones and laptops but I still get the same message. The account I am trying to get on is
[email protected]
[email protected] 07594853221
Not only is my business having an impact on not accessing my account it is also connected to my personal account with photos of my children.
I have clients waiting for a reply and this has been going on now for two weeks. I desperately need to get back on.
I have attached screen shots of the messages I keep getting. Every time you send me codes it’s the same message.
Could someone help me please
Thanks
Cindy Yates

Facebook complaint: Accessing account
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