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Europcar complaint: Europcar charged me 56 euros

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Filed 19 Jun 2022 by Daniel

Europcar charged me 56 euros on the grounds that it was their commission for a car that had been fined by the Italian government. They claimed I would receive the fine within a month. In the meantime 9 months have passed (I traveled to Italy in September!) And there is no fine. They just charged me the money and I demand it’s refund.

I turned to Europcar and they do not bother to provide any explanations and refuse to refund the money.

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