Enterprise Rent-A-Car complaints
Enterprise Rent-A-Car complaint: Assistant Manager
Filed 13 Dec 2021 by Thomas
Snotty, arrogant attitude – too busy and important to answer our questions about insurance and body shop discounts, prices of various options, listed Drivers, Receipt for Deposit and Rental Agreement—-said they would email it to me. Email noted no other additional Driver is Authorized; no Receipt or cost detail for my Insurance Company. When I requested he re-issue the email dated 13 Dec, he said I would have to bring my wife back to the office to make any changes, then he hung up on me!! This guy should not be in the Rental Car Business!!
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