Encore Rv Resort complaint: UPSET CAMPERS

Complaint from wildhogs27 reported on 26 July 2021 about Encore Rv Resort

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My complaint:

Brennan beach campers are getting irritated. The noise ordinance is at 11pm and the security had come by at 10:15pm to turn the music down and so we did. They then came by a few more times and said our voices were too loud and to shut up!!! We have permanent sites and are there on the weekends to come and enjoy ourselves and our camp, that we pay a lot of money for might i add. more or less told us we need to go to sleep at 11pm. We have come to Brennan Beach for over a decade and have enjoyed it for many years and it is starting to feel like a prison! When we try to talk to the manager to voice our issues we have to go through her secretary first and then never hear from the manager ever. We need a more personable manager. We want to be able to enjoy our campsites and need change! Sincerely,

ANNOYED CAMPERS!

Suggested solution:

We need more personable staff, management, and security. I think campers should have more of a say in where our money is allocated. We believe it should go back into redoing the roads and beach area. We also believe the new playground is far too small for the amount of kids that come to the facility.

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