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EgyptAir complaint: Missing of the flight due to delayed arrival

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Filed 4 Mar 2024 by Ravi

This is my third reminder in the last one month.

In response to my complaint, WeCare team informed me on 24 January, 2024 that it could take upto 10 business days for their response. However, though over a month has passed, I have not received any response from them.

I request speedy resolution of my case. I missed Madrid-Lisbon flight TP-1015 due to delayed arrival of Ms:753 (from Cairo) at Madrid.. As there was no other option, I had to buy a new ticket to Lisbon. I am seeking refund of EUR 199 I spent on the ticket. My new ticket and the receipt were shared in my original complaint.

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