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EgyptAir complaint: Missing Miles in my frequent flyer program

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Filed 19 Sep 2022 by Sarwat

I filed my complaint directly on their website 4 times about my trips’ missing miles but never received any response. I asked them to please add the missing miles for the following trips which show 0 miles in my account for no reason:
29.03.2022 LH0402 P – 2202472098631 FRA – EWR Frankfurt-New York 0
29.03.2022 LH0585 P – 2202472098631 CAI – FRA Cairo-Frankfurt 0

Here are the file numbers of my 4 complaints:
File no: 50073930
File no: 50074051
File no: 50074246
File no: 50074464

I hope you can help me.

EgyptAir complaint: Missing Miles in my frequent flyer program
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