Dunkin’ Donuts complaint: Order wrong

Name: Order wrong
Item: Dunkin’ Donuts
Author: Jerry

Open 12 Jul 2021 178 views Fast Food / Delivery

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Filed 12 Jul 2021 by Jerry

I ordered a medium iced coffee butter pecan with oat milk.. got a regular iced coffee with just cream. I am lactose intolerant and cannot have cream. Now I am stuck with this coffee on my 3 hour car ride. Miserable.

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Case details

Status: Open
Company: Dunkin’ Donuts
Filed: 12 Jul 2021
Desired resolution: $20 gift card
Problem: Wrong coffee made with cream
About: iced coffee
At stake: $20

Progress

Filed
Company notified
Company replied
Resolved

12 Jul 2021 Complaint filed and published
12 Jul 2021 Message from Bizzy: we notified Dunkin’ Donuts about this complaint.

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