Dove bar soap
Complaint from Vanessa Garza on 09 July 2023 about Dove.
I have been using dove for about 10 yrs now I bought a dove soap it's was not shaped as normal or not even the same color. It was like an off white it has never been... Read more
Dove Complaints Service & Advice
Most Common Dove Complaints and Tips
While Dove is known for its range of personal care products, according to our community, customers have reported several recurring issues. Common complaints include skin irritation from using Dove bar soap, dissatisfaction with the style of the bottle for some products, and instances of Dove conditioner appearing to be improperly manufactured or defective.
To avoid these issues, we recommend conducting a patch test before using any new Dove product, inspecting packaging for any signs of damage before purchase, and reaching out to Dove's customer service if you encounter any problems. Document any issues with photos and keep receipts to facilitate returns or refunds.
How and why file a complaint about Dove?
Do you have a dispute or had a bad customer experience with Dove? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Dove.
Dove Customer Sentiment: Neutral
Our sentiment meter has detected that Dove complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Dove, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
Dove complaints chart
We have received 0 complaints about Dove over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Dove complaint statistics
Curious about Dove's track record in addressing complaints within the Care Products category? Dive into the all-time complaints data right here!
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Total complaints
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4 ratings
How to contact the customer service of Dove?
Below, you will find the contact information for the complaint department of Dove. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-0851-548
Contact form:
You can contact the customer service of Dove by calling 1-800-0851-548. If you want to reach out to Dove through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Bad reviews about Dove: (4)
Helpful experiences shared by verified Dove customers. Search, discuss and connect with other people in our community.
Style of the bottle
Complaint from Wooder on 08 May 2022 about Dove.
I use the shampoo snd conditioner for dry scalp. Derma care scalp. The bottle is next to impossible to open. It has the sleek design. So sleek you can barely open it. Have to use a fingernail which I don’t... Read more
Skin Irritation
Complaint from Ellena on 17 September 2020 about Dove.
I purchased the Dove Clinical Strength Anti-perspirant (cucumber scent) got skin irritation bad on my armpits after a few days of use, so I discontinued to use it and now use the Dove Care Advance Dry Spray (cucumber scent)... Read more
Dove Conditioner not properly manufactured or defected
Complaint from Nakul on 06 August 2020 about Dove.
This is Nakul from sector 20 panchkula. I buyed a dove conditioner from payi payi mart in sector 20 panchkula. But when opened the conditioner was fully liquidized not in semisolid. Returned to payi payi but refused for its replacement. Just intimating you for... Read more
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