Dorothy Perkins complaint: REFUND

Complaint from obrien reported on 05 May 2022 about Dorothy Perkins

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My complaint:

I previously ordered several items online shopping with D.P.
My account showed that the items had been issued ‘free’ to me.
I have recently discovered,to my dismay,that this was in fact untrue and I had been charged for the orders. I contacted C.services,but they said it was a technical issue..and because the time to return had now passed I was not entitled to any refunds.

Suggested solution:

Refund me in full asap.and they can have their goods back.

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