Donatos Pizza complaint: Extremely poor quality

I ordered a large pizza for my family on Monday, April 1, 2024. When it arrived, the crust was so badly burnt that we had to throw about half of it away. The part that seemed good enough to eat was extremely dry and had a burned taste. Everything is way too expensive these days to be throwing away food. I was very surprised that the restaurant would deliver such a product but they did. Maybe they didn’t look at the bottom but the edges on top were burned as well. By the time it was delivered and we opened the box, we could easily see that it was burned. I had a hungry family to feed and it was already fairly late in the evening so we went ahead and ate what we could. For most of what we did salvage, we just ate the toppings and not the crust. This is unacceptable and I am requesting a full refund. As mentioned, I threw about half of it away before I thought to take a picture.