Yesterday I ordered Large (14) Hand Tossed ExtravaganZZa and pecialty Chicken – Spicy Jalapeno – Pineapple. What I recied was a pepperoni and Parmesan Bread Bites. I called the store and was instructed to bring the order back. Upon arrival I was told it would be a 30 minute wait for my reorder. I was not going to go back home and drive back so I set in my car. The reorder was done in 20 minutes.
You adds talk about the great things you do if the order is destroyed in transit or if the wrong order is delivered. I commuted 20 minutes and waited 20 minutes and was only offered a 2 litter of soda for and error your staffs committed. I could have at least been offered to keep the wrong order to snack on while I waited.