Domino’s Pizza complaint: Very Poor Service
Filed 27 Aug 2021 by Ted
I am a regular customer of this store ordering pizza at least two to three times a week at this store. I placed a computer online order for two 12 pizzas one with pepperoni and sausage and the other with sausage and green peppers.
The system told me after I gave the credit card info which is on file, the pizzas would be ready between 5:03pm and 5:15PM and the order was place at 4:20PM. When I arrived, they hadn’t even started the pizza. I was told it would be another 15 minutes. I told them to cancel the order and I wanted to money returned to my card and stated, You just lost a good customer! I am going to IMO’s down the street. Someone said, Go Ahead! There were at least 4 people standing waiting for their orders so I hope you realized what poor service your employees give. I won’t darken the stores door again.
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