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Domino’s Pizza complaint: Very disappointed trucker

Open 375 views Fast Food / Delivery

Filed 7 Jun 2020 by Highwayman

I placed an order around 9 PM at a dominoes I saw across from the street of the pilot truckstop I was at I ordered a Philly cheesesteak and three orders of jalapeño pineapple chicken, I requested that they deliver it to me at the truckstop so I didn’t have to walk for 500 yards it was close to 100° out. It took him five minutes on the phone to decide if they could deliver that far out which really confused me, They told me 30 minutes and I could meet them at the front door of the pilot. At 10:10 PM I called them and ask them how soon it was going to be delivered they said it would be at least another 20 minutes or so because they didn’t have drivers that could bring it. I told them I couldn’t wait any longer and I would just come over and pick it up I asked them if I could get a truck in there and they thought I could. I was able to easily get into the restaurant and one inside to pick up my pizza I had originally paid for it by credit card over the phone. I should’ve checked it but I didn’t think to because I already lost so much time. A 30 min break ended up being 1 and 12 hours. And I could not get my delivery charge refunded but was offered a 2 liter bottle of pop. I didn’t have any more time to waste anyways. I I quite often will stop and order my dinner for the night and pack it with blankets in my truck so it’s still warm when I stop. When I stopped I discovered it was not philly steak n cheese. I’m not sure what you would call it. It had red sauce, cheese and steak meat on it. But definitely was not a philly cheese steak. The chicken was fine. The pizza while not bad tasting but just not what I ordered

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