Filed 30 Nov 2023 by atul
I am writing to express my extreme dissatisfaction with the service I recently experienced at one of your Domino’s stores.
I had a Domino’s voucher that I used to place an order, and upon reaching the store to pick up my pizza, I was shockingly denied the order by the person at the counter who claimed to be the store manager. Despite explaining that I had a valid voucher and had placed the order, the manager insisted on not providing the order and was unreasonably argumentative.
This incident not only wasted my time but also left me frustrated and disappointed with the level of customer service I received. As a loyal Domino’s customer, I expect a certain standard of service and courtesy, which, unfortunately, was severely lacking in this situation.
I kindly request that you investigate this matter and take appropriate action to ensure that such incidents do not happen in the future.
Order ID: c9098ce0-8d15-11ee-8a5a-4f1330472a40
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