My complaint:
Order took 2 hours to reach my house. My Lady called while waiting for our food. She was disrespected by a employee on the phone. The employee then decided they were going to hang up on her in mid conversation. When I received my food. Marinara sauce was missing for my bites that was paid for. Also there was no habonaro on my lady’s chicken sandwich. Called back to talk to a manger that was unprofessional and had no care in the world for the customers. The Sandwich was remade. Then waited another hour for my lady’s sandwich. I was very unhappy with the order and the service. Only person that i didnt have a issue with is the delivery driver
Suggested solution:
Trained properly on customer service is a must.
