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Domino’s Pizza complaint: treated terrible on phone by clerk and manager

Open 134 views Fast Food / Delivery

Filed 10 Nov 2020 by ANN

the location on brady st 563-323-3030 was called for delivery, my card was charged….order never came and when I called they said the overseas people who take their calls screwed up no apologies given. then they said we couldn’t have the order we placed because it was for pick up only special……..we were not told that, then I asked what they were going to do to make it right and then they hung up on us. I asked if they were giving us the deal and he laughed us and said no. I said what then are we to do …….he said well you can cancel or eat I said then cancel and credit my card, he said yep after midnite I will, I am a nurse and my hospital orders from here all the time especially with covid………I am telling my CEO not to use Dominos for meetings, nursing units or ERs anymore. Your commercial brags a bout customer service……….ummmm ya not today

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