They adertise contactlesa delivery
If i have to physically go down stairs to get the pizza from the driver then ther is contact! Then its not contactless!
Then why do they advertise that way, tell the truth.
Also when a cusyomer tells you he has had a concussion and a brain injury and has balance issues and its hard tp get down stares. Maybe you can make an exception, especially based on your claims.
Every other food deliver service and pizza place in the same arear do delivery to my door except Dominos which was never exained why, except safety. I guess everyone else can just make it work.
When talking to the staff they were rude and not understanding. I was brushed off, horrible customer service. People should know.
Admit to their mistake
Help disabled people