Domino’s Pizza complaint: the service person’s impoliteness and unkindness

I placed the order around 10:40am and I was supposed to pick it up at 1:45pm. I went to the store to pick it up but I do not see any instruction to pick up. So I went in to the store. The there was very rude and unkind person at the front desk. He told me to go out to wait at the door. The wasy of his saying is very very rude and impolite. I was so upset. Then I went out and this terrible person followed and asked my my phone number. Then he told me that my order was not ready to pick up. it was more than 1:45pm. So I told him that I was supposed to pick up at 1: 45pm. but he did not listen. only he told me to stand further away . He treated me like a beggar. I was so angry so i told him that I cancelled my order.

Then I came to my car and called the store to make sure that my order was cancelled. Then after waiting for around 2 mins, i was able to reach the store and I recognized his voice. I told him to cancel my order. He kept lying the time. I placed the order around 10:45am.

Anyway, I am complaining against the rude person at the front counter. The way of treating me and saying made me so so frustrated and disrespectful. I am filing a complaint against him. Because of him, I cancelled the order.