Filed 3 Jul 2021 by Leilani
Unbelievable experience! I placed an order at 7:30pm and followed up on the order at 8:45pm and was told that they are understaffed and have too many orders to be delivered and still have yet to make the pizza. They advised me at that time that I was number 9 on the list of 20 deliveries. At approximately 9:30pm (2 hours after placing my order) I received an extremely RUDE call from the driver Steven advising me that he has 25 deliveries to make and will call when he is near. He demanded that someone come to his car to get the pizzas from him because he was not going up stairs or going to any doors! The is unsafe and unacceptable customer service! The deliver guy was fast paced and rude with his tone! Not to mention , this is the 2nd time I’ve had this experience with this Domino’s. I will NEVER order Dominoes from this place ever again. Extremely rude, unprofessional and the worst customer service I’ve ever experienced. I received an email from Dominoes advising I can get a free pizza because the delivery wasn’t quite what they expected….hilarious! It wouldn’t be worth it after these experiences. The people working there are a poor representation of Dominoes. I should have just ordered Uber eats and got my food in a timely, respectful manner as per usual. The deliver finally arrived at 9:43pm!!! The driver put me on hold when he called to have a conversation with his girlfriend!? Are you kidding me!?
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