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Domino’s Pizza complaint: Rude Manager when making a complaint

Open 125 views Fast Food / Delivery

Filed 31 Oct 2021 by Frank

Ordered a pizza at 10:38pm. I ordered a large hand tossed pepperoni pizza with jalapeños and another large thing crust pizza with mushroom and double sausage. I got my pizza finally at 12:00 am. The pizza with the double sausage and mushrooms had all toppings in the middle of the pizza and not spread out and was cold. My pepperoni pizza had mushrooms which is not what I ordered and was also cold. The guy forgot my two liter sprite in his car and had to go back to get it. I called the store and was on hold to speak to a manager for 31 minutes. When a manager finally got on the phone and I was making my complaint, he stopped me to say so what’s the problem? Again I had to re explain my problem he said to bring the pizza back I told him a manager would not respond that way and he hung up on me. This was the lousiest service I have ever experienced with dominoes and I am very disappointed enough to make a formal complaint.

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