Domino’s Pizza complaint: Refund for order not received

Respected sir.
I made an order at dominos on 2nd march using your website. I placed an order and it turned out that the address which I had placed turned out to be wrong.
The actual intended address of delivery was supposed to be Christopher probs Str 6, 80805, Munich. But the somehow due to a glitch or I’m not sure what the order got placed at christopherweg 6 in oldenburg.
However, the hotel and I both realised the mistake and I never got the pizza from that branch.
Later on that night I received a call back from dominos using this number 4917661234877 saying that as I never recieved my order. I would get my refund through paypal within 16 days. Today it’s almost 2 weeks and I still havent heard from dominos regarding the refund.
I am attaching my paypal receipt and order receipt as proof.
Please have a look at it and get back to me as soon as possible.
Would be waiting for your response.
Thankyou.