Filed 8 Feb 2022 by Nancy
Friday night we called(11:39 pm) to order two pizza’s and two orders of Chz jalapeno bread. Was told there was only 2 delivery drivers working carryout would be the fastest method to getting our order. They asked me my method of payment, cash was the answer. The total was 27 dollars and some change. Arrived 12:10 a.m. I had only a 50 dollar bill and was told they could not accept a fifty and told me I would need to go to the gas station or something to get change. There are no stores in the area open at that time and I had my 2 year old grandson with me and wanted to get home. I asked to speak to the manager she informed me of the sign next to the register stating they did not accept 50 or 100 dollar bills and unless i would go get change she would not give me the order. I was not willing to do that and was flabbergasted with the rude and lack of customer service shown and modeled for the other employees by the manager. We have been regular customers for years of this location and would have previously described the customer service as positive and professional. I dont think i will be ordering pizza any time soon from Dominos and certainly not from this location. Your manager was so rude and what a poor example she displayed for the employees she supervised. I will not be back because of her.
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