Complaint: Points

on 22 November 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

Hello I’m not sure if this is the way to do it but I had a free pizza coming to me because I haven’t used my points because I have been in the hospital. I had no idea that your points expires. I’ve been wanting Pizza forever since I’ve been in the hospital. Is this our normal thing that points expire if you don’t use them?

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Justified complaint?

Suggested solution:

I honestly think points should never expire if you spend so much money on your products

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