Domino’s Pizza complaint: Pizza Took Over 3 Hours to Deliver
Filed 19 Feb 2021 by angelina
On 2182021 I placed an order for delivery at around 6:23 PM but did not receive my order until around 9:15 pm. I called the store multiple times throughout the 3 12 hour wait and only got them on the phone about 2 times. When the food finally did arrive, I had to track down the delivery driver and walk almost 10 minutes to get my order. Upon opening the boxes, the food was cold and congealed. Granted, the weather was bad so I understand slower delivery times but certainly not 3 12 hours. This order was not cheap and I was more than disappointed in Domino’s handling of the issue. Customer service and delivery has never been an issue when ordering from dominos, however, I am strongly considering not ordering in the future.
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