Complaint: Pixxa not delivered

on 22 October 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

Ordered pizza at 7:00 pm. Had not arrived by 9:00 pm
Called store. Mgr said ordered was mislabeled for pickup and she subsequently cancelled it.

I order the same pizza to be delivered several times a month.
Never have made a pickup order.

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Justified complaint?

Suggested solution:

Up to Dominos

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