Filed 16 Jun 2021 by adam
Ordered pizza at 6:07pm 061621 and was given total of 8.74 will be ready for pick up in 15 minutes. Arrive at location at 628pm. Sitting at drive through window employee asks how can i help. I said i hava pick up for adam. He says sorry our creditdebit machines are down, we only accept cash. He admitted they should have told me while i ordered but didnt. I said is the pizza made. Yes the worker replied. I then asked well for my trouble can i have the pizza since its just going to be thrown away and i drove up here to be let down only to know its not my fault but there own? He said im sorry. I said can i speak with your manager on duty? He said ill go ask him. Came back and said sorry we cant do anything for you. I asked to speak to the manager and he said sorry. I asked to speak with the manager again 5 more times since im loyal customer to this store specifically. He then just shut the drive through window on me and walked away. How disrespectful, unprofessional, rude, LET DOWN, and now im not okay with this. I am not happy at all. Makes me want to never go back.
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