Complaint: Order

on 23 April 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I am a frequent customer of Dominos pizza. I always order through the app. I’ve had minor problems in the past but I mostly kept coming back.

Today, April 23, 2020 I placed an order through the app at 1:10PM for delivery. It’s 2:33PM and I’m sitting here at domino’s while they’re just making my order right now….

I called at 2:13PM asking for the status of my order and they told me it was ready but they just have one delivery guy so it was delayed. I told the guy I was going to pick it up myself then since I live 2 blocks away.

I arrived here at 2:20PM and they did not even start my order..I was told it was ready just waiting for the delivery driver to come back.

As of now, 2:35PM my order is STILL not ready.

I called before hand and I was lied to.

0 0 vote
Justified complaint?

Suggested solution:

Please have honest employees...

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