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Domino’s Pizza complaint: Not firfilling paid for order

Open 229 views Fast Food / Delivery

Filed 25 Jun 2020 by [email protected]

I am a regular customer of Dominos piza..I love your menu and up til about r months ago never had a problem.then I started ordering just your parmesasion bites on several ocassions and always ordering the sause.needs sause to make complete! On first order and several others when delivered no sause but had paid $60.a piece to get..even called back to add don’t forget but they did.I even called back to inform them and was told would note and would be credited back and four different times nothing showed up when ordered again.I called the Tara location and talked with a manager at which time she informed me the order I placed last night did not charge me for any but twice while ordering made sure they had placed in order.I called the store today thinking they’d gladly credit the old mistakes as I’d called each time at day of delivery to inform didn’t get but instead the manager advised me they had even charged me for sause on last nights order.I said OK good cause I didn’t receive any anyway but I would like for this to be addressed.she offered no resolution and I’ve been a long time customer I just hate to give up on dominos because of poor mgnt judgement.would you please look into this for me..I’d really like to stay with Dominos if can work out a better resolution than not
caring if they force me to have to go someplace else.I’ve never had a complaint in over ten years of patronage.please tell me someway you do care about your old time customers! I’ve never asked for anything I didn’t pay for and over the years y’all have been good to me but very honestly I’m feeling some kind of way after the way this new manager is trying to handle me even brushing me off..doesn’t seem to want my business..I deserve better treatment than thus.I hope to hear back from you and if not well thanks for the past service over the years but I will not order from dominos again after today if no acknowledgement and I’ll spread the word we are just not that important to all my friends as well.I have served in management as well for years and know how important it is to do fair business and not give product away at same time but theses this type if mngmt will only weaken sales by being down right uncaring.is this the new Dominos today? Please contact me Susan Rice 8189 Saxon court jonesboro ga 30238470_402_4631.my church orders from you also I’ll be sure to spread the word

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