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Domino’s Pizza complaint: Not enforcing mask to customers

Open 306 views Fast Food / Delivery

Filed 8 Aug 2020 by Serb

Ordered online on 8-8-20. Went in to pick up the pizza. First there is a sign on the door that says to call this number to have them bring the pizza out. After calling three times from the front door, still no answer. Went in and right as I walked in a older gentleman entered with no mask. He walked up to the register and paid then proceeded to watch all the pizzas being made by looking over the glass!!!!!!!
MIND YOU there are signs posted all over the outside and inside including one next to the cash register that states “FACE-MASK REQUIRED”!!!!!!
When I asked the kid Behind the register what is the purpose of all the signs if you guys aren’t in forcing him, he said I know and I agree let me go tell my manager. The kid walked over and told the female manager and she did absolutely nothing about it. The guy continue to stand in there for a good 15 minutes more watching everyone else’s food be made with no mask!!!! When I asked to speak to the manager she was extremely rude and I said how can you guys have these signs here but you’re not enforcing it. She simply shrugged her shoulders and threw her arms up in the air and said there’s nothing I can do about it! I cannot tell someone that they have to wear mask in the store. So after going back-and-forth trying to get the manager to explain to me why the signs are posted all over in the store and it’s not being enforced I walked out. I will be posting this on our neighborhood app in the Batavia community so everyone else knows not to go there and that the manager there is completely unprofessional.

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